Terms & Conditions

Welcome to the OSF Healthcare System and affiliated entities (“OSF”) website and online services (“Website”).  Please read the following terms and conditions, which govern all of the ways in which you may use the Website. 

Additional conditions, restrictions, and privacy policies may also apply.  These terms and conditions create a legally binding agreement (“Agreement”) between you and OSF, and your use of the Website constitutes your acceptance of this Agreement.

Medical Advice Disclaimers

If you have a medical emergency, please call 911 or go to the nearest Emergency Department immediately.

Although some of the information contained on the Website is medical in nature, the Website does not constitute, directly or indirectly, the practice of medicine, the administration of medical services, or a professional diagnosis or treatment plan.

Information on the Website is intended for educational and/or entertainment purposes only and is not intended to be construed as medical advice.  Do not use the Website as a substitute for professional medical attention, diagnosis, or hands-on treatment.

Health Care Provider Disclaimer

The OSF HealthCare "Find a Doctor" Search may include physicians and other health care providers who are not employees, agents, representatives, or contractors of OSF. 

Providers have not paid a fee to be included in the OSF HealthCare "Find a Doctor" Search.


All pages within the Website and any materials made available for download are owned or licensed by OSF and protected by United States and international copyright and trademark laws.  OSF hereby grants you a limited, non-exclusive license to view and use the Website subject to the terms and conditions of this Agreement.

You may view, download, and/or print one copy of the information provided on the Website for personal, non-commercial use only.  You may not for any other purposes reprint or electronically reproduce any information in whole or in part without express prior written consent from OSF.

You may contact OSF HealthCare at 1-888-627-5673.

Privacy Policies

Notice of Privacy Practices (PDF - 160.6 KB)
Acknowledgment of Receipt (PDF - 15.2 KB)

OSF respects your privacy, and personal privacy is an important initiative at OSF.

OSF does not sell, trade, or otherwise convey to any outside parties the name, street address, telephone number, e-mail address, or other personal identifiers that you submit to the Website, and OSF complies with all applicable provisions of the Health Insurance Portability and Accountability Act (HIPAA) and the Health Information Technology for Economic and Clinical Health Act (HITECH).

Links to Other Websites

The Website may contain links to third-party websites not affiliated with OSF.

OSF does not guarantee the quality, accuracy, security, privacy, or content of such third-party websites, and any links to third-party websites are provided for your convenience only.


The Website has security measures in place to protect the loss, misuse, and alteration of the information under OSF control.  High-level encryption ensures your protection.

Disclaimer of All Warranties

All information provided on the Website is provided on an “as-is” basis.  OSF does not make any express or implied warranties, representations, or endorsements whatsoever (including, without limitation, warranties of title or non-infringement or the implied warranties of merchantability or fitness for a particular purpose) regarding the Website or any information provided on the Website, including links to third-party websites.

OSF further does not guarantee that your use of the Website will be free from technological difficulties, including, without limitation, unavailability of information, downtime, service disruptions, viruses/worms, or inaccuracies.

OSF also does not guarantee the absolute security, integrity, or confidentiality of any information transmitted to or from the Website or stored within the Website because no website or electronic submission of information can be absolutely protected against intentional or malicious intrusion attempts, and OSF has no control over the manner in which you may access the internet or choose to submit information.

OSF also does not guarantee that the information provided on the Website or on any third-party websites linked on the Website is complete, accurate, timely, or useful.  You are solely responsible for any decisions that you make in reliance on the Website.

Limitations on Liability; Waiver

Your use of the Website is undertaken entirely at your own risk.

OSF shall in no event be liable for any direct, indirect, incidental, consequential, special, exemplary, punitive, or any other monetary or other damages, costs (including attorneys’ costs), fees, fines, penalties, or liabilities arising out of or relating in any way to your use of the Website or any information or content provided on the Website.  Your sole and exclusive remedy for dissatisfaction with the Website is to stop using the Website.

You hereby waive any claims that you might have against OSF arising out of or relating in any way to your use of the Website or any information or content provided on the Website or linked third-party websites.

No Unlawful Use of Website

You are hereby prohibited from submitting to the Website by any means any information that contains any virus, worm, Trojan horse, or any other code which is contaminating or destructive to the Website and any other files or programs of OSF.

As a condition to your use of the Website, you warrant to OSF that you will not use the Website in any way or for any purpose that is unlawful or prohibited by this Agreement.

Governing Law

This Agreement is made and entered into in the State of Illinois, regardless of the location from which you access the Website, and shall be governed by and construed in accordance with the laws of the State of Illinois, without regards to any conflicts of law provisions.

You agree that any legal action or proceeding between you and OSF for any purpose concerning this Agreement or the Website shall be brought exclusively in a court of competent jurisdiction sitting in the State of Illinois.